Contact information

Questions about an order, a delivery, feeding or stocking a shop with our food, send them over and we will come back to you.

Email: sales@originaquatic.com
Phone: 01709 456001

We answer emails Monday to Friday, usually the same working day. Messages that land at a weekend are picked up on Monday.

Origin Aquatic Nutrition Ltd
Unit 17 Thurnscoe Business Centre
Princess Drive
Thurnscoe
Rotherham S63 0BL
United Kingdom

This is a unit rather than a shop, so it is not open to visitors without an appointment.

Registered in England and Wales, company number 13247255.

Please email us before sending anything back, so we can confirm the address and sort it out quickly. Our return and refund policy has the details.

Shops and breeders wanting trade prices can email sales@originaquatic.com and we will send the current trade list.